If calling on Alexa isn't working, there are a few troubleshooting steps to try. Most streams will have limits as to the number of listeners allowed at one time. Restart your Echo device. What We Don't Like . From googling this bug has been left out there by Amazon for years. Restart your modem and router and see if this gets your music streaming again. On the Amazon Echo, the device itself doesn’t shut off completely, but any music or other audio will automatically stop playing. Your Alexa-enabled device might not be in the Wi-Fi range. I hope it is corrected soon. Sometimes, removing your paired Bluetooth device from Alexa and then pairing it again will solve the problem. These troubleshooting steps apply to the Alexa App and Alexa-enabled devices, including the Echo Dot, Echo, Echo Plus, Echo Studio, and Echo Show. Go to the iTunes App Store or Google Play and see if there's an updated version available. If you want to set one of your Echoes as your default speaker, designate this in Alexa's settings. I cant get Tune in to stop. You're now all set. Through the Alexa App: Open the Alexa companion app on your phone. 4) Station audio plays very briefly (about 1 second) then … Check the Wi-Fi connection. roflmao! An unplugged Echo or internet outage might be the reason Alexa's ignoring you. Move it closer to the router and see if this solves the problem. Restarting your Alexa-enabled device is always worth a try. Have you tried turning off and back on again? A radio station is independently hosted and Sonos connects to a specific stream (provided by TuneIn Radio). After switching channels, try streaming music again. Radio.com's invocation is clunky at best, and Alexa can't find the station. 2. Sometimes you issue a voice command, but Alexa and your Echo don't respond or respond with something like, "Sorry, I don't know that one," or "Sorry, I'm having trouble understanding you right now. Move it closer to the router and away from walls, metal objects, or other possible sources of interference. Reviewed … Turn off any Wi-Fi-connected devices you aren't using and see if this solves your streaming problems. Another low-tech tip is to move the Echo closer to where you're speaking. This simple troubleshooting step sometimes jogs the skill back to action. After restarting the Alexa app, restart your Echo and then see if Alexa can detect it. I've had that issue, I had to reboot my Echo device, to get it to stop. It understands me correctly as it states the name of the station it cannot find. If your smartphone and Alexa app are on different Wi-Fi networks, your Alexa won't' be able to detect an Echo or other Alexa-enabled device. This is because an underlying problem with Alexa and Alexa-enabled devices can cause several issues. I am playing TuneIn Radio on a group. I asked Alexa to play tunein 'radio station', I have listened to this particular station via the echo numerous times. Some ideas what you can do in your home by using rules and other openHAB controlled devices: Automatic turn on your amplifier and connect echo with bluetooth if the echo plays music If the amplifier was turned off, the echo stop playing and disconnect the bluetooth The echo starts playing radio if the light was turned on Make sure your contact information is correct. Once Alexa has stopped speaking, you can ask for a specific station/podcast/show without having to say “Alexa” again. Impressive selection of classic content. It’s very frustrating. Restart the Echo. See if restarting your Echo solves the problem of Alexa not responding. Yet if I then ask “Hey Google, what is playing right now,” Home replies “TuneIn is playing right now”. Reset the Alexa-enabled device to factory defaults. I usually use the mobile app to view the rogue device, and see if i can still control volume etc remotely. See if Alexa can respond to your commands. I got fed up with this and unplugged a Dot for two weeks as a lesson. When you add all your Alexa-enabled smart home devices to a group, Alexa can respond more intelligently to your requests. TuneIn has removed access for UK listeners to the majority of radio stations based outside the country due to licensing reasons.The move follows a High Court battle against TuneIn … Alexa can't make calls if the Echo isn't properly connected to the internet. 03. of 05. It's easier to keep track of your Echo speakers if they're named logically. TuneIn Live is available in the United States for just $2.99 a month for Amazon Prime members, or $3.99 for non-Amazon Prime members. Make sure the Echo's microphone is turned on. Here you'll find information about issues with our product that includes any planned or unplanned outages. Update the Alexa app on your iPhone or Android. Set a music alarm: "Alexa, wake me up to [artist, song, genre, playlist or album] at 8 a.m.," "Alexa, set an alarm to Band of Horses" or "Alexa, wake me up to Kiss FM on TuneIn." Does Alexa have any … Press J to jump to the feed. Welcome to TuneIn's status page. Sometimes it plays 5 songs on my list. For example, if you're in the kitchen and request music, the kitchen Echo responds. Or as someone else suggested, get it to change streams then stop the new stream (assuming it's responsive, otherwise, back to reboot). What We Like. She refuses to shut up! This may help minimize Wi-Fi disruptions on the 2.4 GHz band. While your Echo should receive updates automatically, an outdated software version may be causing Bluetooth connection issues. Ever since Entercom cancelled Tunein support, I am unable to listen to my favorite station ( KWJJ in Portland) via Alexa. If you or another user accidentally disabled the skill, it won't work. There are absolutely loads of different radio commands available, so, unfortunately, we can’t list them all here, but we do have some really great information which will help you to use Alexa for radio. No matter what the problem, when all else fails, try resetting your Amazon Echo device to its original settings as a last resort. Press the microphone button on top of the device to turn it on again. Maybe Alexa just can't hear you. Hi there, I'm based in the UK and keep having issues when trying to use TuneIn to play a radio station. Find specific episodes by number or title. But it seems to simply stop playing at various times. Once you update your app, see if this resolves the calling problems. To skip ahead to another song, say, "Alexa, next song." Alexa, pause/continue: Some activities, like playing the Flash briefing, can be paused and resumed later. If I ask "what is playing", Alexa is more than happy to tell me. I muted it for a bit but after it unmutes it continues. Connect to your router's 5 GHz channel. Check the Echo device's software version and update it if necessary. Update the software version on your Echo. A simple restart often solves a host of mysterious tech problems. Restart the Alexa app on your phone. This is a simple, basic troubleshooting step, but it's worth it to make sure. See if Alexa can now detect your smart home device. If necessary, re-enable the skill and see if this solves the problem. Restart your modem and router. If I switch to my Spotify app on my iPad, I see it appears that the song continues to play, but I don't hear anything on Alexa. james w meale. She's popular because she has mad skills that include a bunch of curated Alexa radio … I have told Alexa to stop, cancel etc a bunch of times. If you like what you hear, just say, "Alexa, ask Radio Paradise what’s playing." Since last week, it can no longer find the station. Go to Amazon's Alexa page and try to complete the setup there. Restart the Alexa-enabled device. Move it closer to the router and away from walls, metal objects, or other possible sources of interference. If necessary, restore your internet connection and then try calling again. Alexa can only detect Alexa-enabled smart devices. Hi, I implemented a Alexa music player skill that streams music over http, but for some reasons after it plays a couple of songs, it stops. Ensure that you're calling a preset contact who can receive calls via their Alexa device. If Alexa and your Echo aren't responding, try changing the wake word and see if that gets your smart speaker and digital assistant back up and running. Report abuse. I bought an Amazon Dot on Black Friday and have been playing with it. The brain behind Amazon's voice powered devices like Echo, FireTV etc. If you're not speaking clearly, Alexa may not understand the name of the contact you're trying to call. Change the wake word. 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